Shipping policy

Last Updated: June 2026

At Roohta, we strive to deliver your orders quickly and efficiently.

Order Processing

  • All orders are processed within 24–48 hours after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeline

  • Standard shipping across India takes 3–5 business days from the date of dispatch.
  • Delivery timelines may vary slightly depending on your location, courier service availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Any promotional free shipping offers will be clearly communicated on our website.

Order Tracking

  • Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable).
  • You can use this tracking information to monitor your shipment’s progress.

Delivery Attempts

  • Our courier partners will make multiple delivery attempts.
  • If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Delays

While we aim to deliver all orders within the stated timeframe, Roohta is not responsible for delays caused by:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Courier service disruptions
  • Other circumstances beyond our control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Roohta cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Contact Us

For any shipping-related questions or concerns, please contact our support team:

Email: support@roohta.in

We appreciate your trust in Roohta and look forward to delivering your order.